Privacy Policy
Your data security and privacy are the foundation of our intelligent analytics services.
Last Updated: October 24, 2023
1. Introduction
Welcome to Umbra Insights. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, AI-powered platform, and any related services, sales, marketing, or events.
2. Data We Collect
At Umbra Insights, we collect personal information that you provide to us such as name, address, contact information, passwords, and security data. We also automatically collect certain information when you visit, use, or navigate our platform:
- Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access our AI dashboard.
- Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
- Business Data: Information uploaded for processing by our automated reporting tools, handled under strict confidentiality.
3. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and your consent. Specifically:
- To facilitate account creation and logon process.
- To generate insightful data reports and predictive analytics.
- To protect our Services and ensure security.
- To manage user accounts and provide strategic business intelligence support.
4. GDPR & International Protection
For users located in the European Economic Area (EEA) or United Kingdom (UK), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Umbra Insights acts as both a Data Controller and Data Processor depending on the specific service provided.
Your Rights: You have the right to request access to your personal data, request correction of inaccurate data, request erasure of your data, or object to the processing of your data. To exercise these rights, please contact [email protected].
5. Data Storage & Security
We use appropriate technical and organizational security measures—including AES-256 encryption and multi-factor authentication—designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Contact Us
If you have questions or comments about this policy, you may email us at [email protected] or by post to:
Umbra Insights15 Rutland Gate
London, SW7 1BH
United Kingdom